QueueCare
OPD flow
Zero paper tokens. Patients check in at a kiosk, see their position on a display board, get WhatsApp updates.
- Kiosk check-in (multilingual)
- Live display board for the waiting area
- WhatsApp token notifications
Now serving
A-12
Automate your hospital's OPD queue and patient marketing— in one platform.
QueueCare + CareLoop. WhatsApp + AI voice. 10+ Indian languages.
- NMC compliant · DPDP ready · TRAI DLT
- Launch in 2 days
- 14-day free pilot · no card required
Speaks
- हिन्दी
- English
- தமிழ்
- తెలుగు
- বাংলা
- ಕನ್ನಡ
- +4 more
The cost of doing nothing
Most Indian hospitals lose patients silently.
Three line items every owner knows, quietly draining the P&L while the OPD looks busy.
Phone intake
25%of hospital phone calls go unanswered.
Reception is busy, after-hours calls roll to voicemail, and patients move on to the competitor.
Appointments
30–40%of patients don’t show up for scheduled visits.
No reminders, no rescheduling, no rescue — just lost OPD slots and wasted doctor capacity.
Acquisition
₹8,000 – ₹12,000spent per new patient — with zero attribution.
Referrals, ads, SEO, WhatsApp — but nobody can say which rupee actually worked.
The answer
One platform. Three products that work.
QueueCare runs the OPD. CareLoop runs the outreach. Telemedicine runs the online consult. Same login, same hospital, no handoffs.
CareLoop
Marketing automation
Every missed call recovered in 60 seconds. Every patient followed up. Every marketing rupee tracked.
- Missed-call recovery in under a minute
- Appointment reminders + no-show rescue
- ROI attribution across every channel
Your token A-12 is up next. Please proceed to OPD-3.
On my way 👍
Telemedicine
Online consultations
Video consults patients join from a phone link. AI-drafted notes the doctor signs. Compliant e-prescriptions and ICD-11 + NAMC coding.
- Live video consults with multilingual captions
- AI clinical notes, doctor reviews and signs
- Compliant e-prescriptions + ICD-11 / NAMC coding
Dr. Rao · live
AI notesHow it works
Signup to patient care in three moves.
No rip-and-replace. No long onboarding. We provision your tenant, you add doctors, patients walk in — and if you already run an HMS, we connect to it seamlessly via its API.
- ≤ 30 seconds
Sign up
Enter hospital name, city, and admin details. Your tenant is auto-provisioned in 30 seconds — portal, kiosk, and display board all live.
- Same day
Configure
Walk the setup wizard: add departments, doctors, and operating hours. The kiosk and the display board are ready the moment you finish.
- From day 1
Run your OPD
Patients walk in and check in at the kiosk. QueueCare handles the visit. CareLoop handles everything after — reminders, recovery, reviews, attribution.
The receipts
What actually changes once you're live.
Five line items every owner tracks to the rupee. Before and after, same hospital.
| Metric | Without SpatiaMed | With SpatiaMed |
|---|---|---|
| Missed call recovery | 0% | 60–70% |
| No-show rate | 30–40% | 15–20% |
| Cost per patient acquired | ₹8,000 – ₹12,000 | ₹2,000 – ₹4,000 |
| Referral leakage | 60%+ lost | Tracked + auto-recovery |
| Review response time | Days or never | < 1 hour (AI-assisted) |
Ranges reflect hospital size, specialty mix, and city tier.
Governance
Built for Indian healthcare regulations.
NMC compliant
Advertising and conduct follow the NMC Regulations 2023 for registered hospitals.
DPDP Act ready
Patient data handled under India's DPDP Act 2023 — consent, retention, breach reporting.
TRAI DLT registered
WhatsApp and SMS sent via registered principal entity with approved header and templates.
TCCCPR call rules
Outbound voice calls respect TCCCPR timing windows and opt-out preferences.
The offer
One plan. Everything included.
QueueCare and CareLoop in a single subscription — no tiers, no feature gating, no surprises at checkout.
SpatiaMed for Hospitals
Launch offer · limited time
₹12,000/month₹15,000 regular price
+ ₹25,000 one-time setup ₹35,000 (includes tablet for the kiosk)
Save ₹3,000 a month + ₹10,000 on setup — lock in launch pricing now.
No credit card · 14-day free pilot · cancel anytime
Everything included
QueueCare
- Self-service kiosk (multilingual)
- Real-time display board
- Doctor & reception dashboards
- WhatsApp token notifications
- Priority queuing (emergency, senior)
- Analytics & wait-time reports
CareLoop
- WhatsApp + AI voice automation
- Missed-call recovery in under 60 seconds
- Appointment reminders + no-show rescue
- Patient recall campaigns
- Google review solicitation + AI responses
- Doctor referral tracking
- ROI attribution dashboard
- 10+ Indian languages
Telemedicine
- Live video consultations (no app install)
- AI clinical notes, doctor reviews and signs
- Compliant e-prescriptions (NMC / AYUSH)
- ICD-11 + NAMC diagnosis coding
Add online consultations to your plan — see Telemedicine or talk to us.
Need custom pricing for a hospital chain? Contact us →
Questions
Quick answers.
The practical concerns every hospital owner raises before going live.
What hardware do I need?
Just a tablet for the kiosk (included in your setup) plus any Smart TV you already own for the display board. We ship the tablet pre-configured — you plug it in, connect Wi-Fi, and it's live.
How long does setup take?
Two days, door to live. Day one: hardware install and account setup. Day two: training your reception team and doctors. You're taking tokens on day three.
Can SpatiaMed work with our existing HMS?
Yes — seamlessly. SpatiaMed connects to your existing HMS through its API, keeping patient records, appointments, and visit data in sync both ways. You keep the system your staff already knows; SpatiaMed adds the queue, patient outreach, and telemedicine layer on top — no rip-and-replace, no double data entry.
Does it work without internet?
Yes — the kiosk has an offline mode that keeps issuing tokens during outages. Queue data syncs back to the portal automatically when the connection returns.
What languages are supported?
English plus 10+ Indian languages — Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Gujarati, Malayalam, Punjabi, and more. The kiosk UI, WhatsApp messages, and AI voice agent all speak every language natively.
Can I try it before paying?
Yes — start a 14-day free pilot with every feature unlocked. No credit card required. If it doesn't earn its keep, walk away; if it does, subscribe in a click.
Your move
Start with one doctor.
14 days, every feature, no credit card. If it earns its keep, subscribe in a click. If it doesn't, walk away — clean.
Running a hospital chain? Talk to sales
- No credit card
- Live in 2 days
- ₹12,000/mo
- Cancel anytime
Made for Indian hospitals.