QueueCare · OPD queue management
Paper tokens out. Real-time queue in.
Self-service kiosk. Live display board. WhatsApp updates. Ten Indian languages. Your OPD runs itself from the moment a patient walks in.
- Live in 2 days
- No credit card
- 10+ Indian languages
Everything QueueCare does
Six capabilities, one subscription.
No tiers, no add-ons — the whole queue management surface is included in every pilot and every paid plan.
01 · Arrival
Self-service kiosk
Patients check in at a tablet, enter their phone number, pick a department, and walk away with a token on WhatsApp.
- हिन्दी
- English
- தமிழ்
- বাংলা
- +6 more
02 · Lobby
Real-time display board
Any Smart TV becomes a waiting-area display. NOW SERVING and UP NEXT update instantly when reception calls a token.
HardwareAny Smart TV you own
03 · Staff
Doctor & reception dashboards
Doctors see the patient list and call next with a tap. Reception sees the full queue and can reorder by priority.
DevicesAny browser
04 · Notifications
WhatsApp token updates
Token issued, five tokens ahead, you're next — patients know where they stand without checking the board.
ChannelTRAI DLT compliant
05 · Priority
Emergency & senior priority
Auto-detect emergencies and senior citizens, flag them in the queue, and override ordering without reception politics.
OverrideOne tap, audit-logged
06 · Insight
Analytics & wait-time reports
Know your average wait, busiest hours, no-show patterns, and doctor throughput — by day, by department, by room.
Avg wait · last 7 days
18min↓ 32% vs. paper
A patient visit, end to end
One visit, start to finish.
The eight moments QueueCare makes invisible to your reception desk — so they answer phones instead of managing tokens.
Walk inStep 1 of 8
Patient arrives. Reception keeps answering the phone — the kiosk handles intake, not a human.
Kiosk check-inStep 2 of 8
They tap the screen, enter their phone number, pick a department. The whole flow runs in their preferred Indian language.
- हिन्दी
- English
- தமிழ்
- বাংলা
- ಕನ್ನಡ
- +5 more
Token issuedStep 3 of 8
Token prints to the kiosk screen and pings the patient on WhatsApp. They know who they are in the queue before they sit down.
Display boardStep 4 of 8
The waiting-area TV shows NOW SERVING and UP NEXT, updating live whenever reception or a doctor advances the queue.
WhatsApp pingsStep 5 of 8
Five tokens ahead. Two tokens ahead. You're next. Patients know where they stand without checking the board.
Token A12 — you're next.
Please head to Dr. Sharma's room, Cardiology · Room 3.
11:48 AM
WhatsApp preview · sent automatically Called inStep 6 of 8
Doctor taps Call next on their dashboard. The display and WhatsApp notify the patient in the same breath — no shouted names.
ConsultationStep 7 of 8
The doctor sees the patient. A consultation timer ticks quietly in the background for later wait-time analytics.
DoneStep 8 of 8
Token closes. Wait time, consultation time, and no-show status land in analytics. The queue advances on its own.
Closed18 min wait↓ 32% vs. paper
What staff sees
Two screens. Two jobs.
The doctor sees one patient at a time. Reception sees the whole floor. Both are just browser tabs — no apps to install, no training videos to sit through.
Now with you · Cardiology
Consult · 03:42
Token
A12
Meera I.
Age 58 · Follow-up · Waited 12 min before being called in
Up next
Live queue · Cardiology
7 active · 1 emergency
| Token | Patient | Status | Priority |
|---|---|---|---|
| A10 | Karan J. | COMPLETED | |
| A11 | Deepika R. | CALLED | |
| A12 | Meera I. | SERVING | |
| E01 | Priya M. | WAITING | Emergency |
| A13 | Ravi K. | WAITING | |
| S02 | Mohan S. | WAITING | Senior |
| A14 | Sangeeta P. | WAITING |